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19 November 2009

Two Proven Profitability Drivers For Travel Agencies

The travel trade media are full of ideas for lowering expenses but not enough ideas about sure ways to increase your travel agency's profitability. Yet there are proven business models which
work for mid-size and larger travel agencies.

1) Consider a straightforward dealership model in which the travel agency decides to
marry a single cruise line and moves 80%+ of its revenue to this vendor. In return the cruise line offers the agency the highest commission and override plus training, soft dollars and co-op marketing funds, cleared wait-lists and satisfactory resolution of customer issues 100 percent of the time.

This approach requires the travel agency to prove to a vendor that it is able to move most of its revenue within an agreed upon time frame. But think about it: today you advertise that your agents are specialists, yet they sell 15 to 20 preferred vendors - can they really be specialists? In a dealership, your agents learn everything about a single vendor and become true specialists.

Tips:
• Plan on 9 to 12months to convert your business to one vendor from the time you reach an agreement.
• Put in place a non-preferred vendor tracking/compliance and offer an incentive only for the selected vendor.

2) Try a tour operator/retail travel agency model. Several national travel organizations are using this model well, including AAA Southern California which owns part of Pleasant Holidays; American Express which owns Travel Impressions and Flight Center owns GoGo and Liberty.

This model works when there is a large retail network of owned agencies to sell tours and programs as well as other retail travel agencies which can sell your products as well.

Tips:
• Start by deciding on the appropriate tour operator that matches your strategy and niche (high-end/luxury or mass-market).
• Approach the owner or CEO with a partnership proposal which would benefit both of you.
• Suggest an infusion of investment and potentially expanded distribution outlets in return for % ownership in the tour company.

Travel vendors welcome discussions about dealership or part-ownership proposals. Travel business consultants such as Travel Business CPR will also investigate and negotiate on your behalf.

Tharwat Abouraya, CTIE
President
Travel Business CPR - Bring Strategy to Life!
http://www.travelbusinesscpr.com

Article Source: http://EzineArticles.com/?expert=Tharwat_Abouraya

Tharwat Abouraya - EzineArticles Expert Author

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7 Oktober 2009

How to Choose a Travel Agency

Travel is one of the most popular activities and there are a large number of tour packages to choose from. Therefore, it is sometimes difficult to ensure that you have chosen the best travel package. The problem is no so big and can be avoided by simply taking the services of a good, reliable travel agency or travel agent. But, how to make sure that the travel agency you have chosen is good enough? Don’t worry; all you have to do is a little homework before going for a particular travel agency. The travel and tourism industry is on its peak right now and therefore, the market is full of travel agents. Almost, all come with attractive tour packages and offers for the customers. The increasing usage of Internet allows people to know more about different travel agencies and their packages.

A good travel agency can provide you with a wide range of services. An important aspect that makes an agency a good one is their communication and support skill. A professional travel agency will have the ability to explain various choices in detail and if required or help the customer through a problem. Before choosing any travel agency one should look for its “Registration” and enquire whether the government recognizes it. The agents working for the agency must have proper license to do the job. However, registration does not guarantees professionalism or good service, but it only ensures you that the travel agency is not a fraud.

A travel agency is of great help to you in planning out your vacations. Travel is usually split into two parts – business or corporate travel, and leisure or personal travel. Even though, travel agencies will be delighted to serve you all types of travel, but most of them are likely to be stronger in either business travels or leisure travel services. Ask the travel agency about their specialty. If your need is ‘leisure’ then go for the one more focused into arranging personal or leisure trips. Try to find a specialist if you have special rather than general needs.

One more interesting way of knowing the goodwill of a travel agency is to carry out the acid test, i.e. ask the people what they think about the agency and its services. Ask the agency for a list of its customers and clients, and contact them to know about their opinion about the travel agency.

A tourist is munificent if he is attended well. Every travel agency or guide must behave as a representative of the destination because it is through him the tourist gathers impressions and information of that particular place and country. Ask your travel agency if they take care that all the facilities provided to the traveler are comfortable enough? Do they arrange hygienic food that is reasonably priced, offer neat and clean affordable lodging etc.?

These days a travel agency offers a lot of value-added services to tourists to make their vacation a memorable and luxurious one. A travel agent arranges escorted tours, discounts in hotel booking, incentive travel, and so on. A travel agency also arranges transport, hotel accommodation, and car rentals for their clients. They are also the primary source of booking for most cruise liners. Travel agencies know about weather conditions, customs and local ordinances, attractions, and so on. For international travelers, they provide necessary information on custom rules, essential papers like passports, visas, and currency exchange rates. Also, if there is any change in the itinerary in the middle of the journey, then the travel agents make alternate arrangements for the client. Find out if your travel agency offers these services at competitive prices?

Traveling can be of great fun if you take a little care and choose a good travel agency. Do meticulous planning and enjoy a pleasant vacation.

Vimal Kumar

Article written by Mr. Vimal Kumar, owner of Nitin International, – Travel Agency India. Nitin International (a travel agent based in Delhi, Gurgaon) also offers online airline ticket booking and online railway ticket reservation services.

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Planning a Vacation….look for the Right Travel Agency

Formerly a British colony, Belize, the small yet magnificent Central American country, is breathtakingly beautiful with numerous activities to offer to its visitors.

This small land consists of inhabitants coming from diverse backgrounds ranging from Creole, Mayan, Garifuna, Hispanic, Mestizo and Middle Eastern. There is the world-renowned barrier reef, dense rainforests, beaches, mountains, along with island adventures, Mayan ruins, jungles, exotic wildlife and lots more to explore in Belize.

With so much to explore and experience in Belize, you would not want to miss even a single delight. Therefore you need somebody who can guide you throughout this enchanting country.

A travel agency well versed with Belize can easily arrange the accommodation, tours etc. for you. Travel agents can guide you throughout your journey, suggest the most exotic places to see and look after your needs.

But finding a good, reputed travel agency is not that easy. You need to check certain things before you let any travel agency to take care of your travel plans.

The following tips will help you in choosing a travel agency which can make your vacation productive and satisfying:

Check out the certifications

The travel agency should have the licensed certificates of some approved travel authority. Check out whether the agency is a member of the American Society of Travel Agents. An ASTA certified travel agent is reliable, as the world's largest association of travel professionals. There are many stringent rules and requirements to become a member of the ASTA.

Contact Information

A reliable travel agent is the one who can be contacted physically and not just over e-mails. If the address of its office is not mentioned on the website, then it is a cause of worry.

No hidden charges

A reliable travel agency won’t charge you any hidden fees for their services. They would mention right in the beginning the entire expense of your tour and won’t ask extra money for the services they have not delivered.

Personal assistance

If you manage to find a travel agency which can assist you personally at your destination and throughout your journey, then you may have the agency you need. A good travel agency is one which not only provides impeccable services at best prices but also gives advice and adds value to your vacation.

Agents can put you in the right group

The kind of people who are traveling with you in a group make a lot of difference to your trip. For example, if an older couple is made to travel with a group of honeymooners, then quite naturally they would feel a little odd. Hence, tell the agents what your preferences are. They can help you join the people of the same age group and areas of interest.

Recommend according to your budget

Travel agencies typically enjoy a wide network of contacts with hotels, resorts, restaurants, companies offering snorkeling and diving gear and other equipment. They can recommend places and accommodation based upon your budget and requirements. Suppose you want do snorkeling or diving. A travel agent can guide you to the place, such as Ambergris Caye, Hopkins or any other place where you can indulge in your favorite activities set in your budget. Similarly, if offbeat tours such as Belize jungle vacations or adventure tours is what you like, it is always better to let the agency chalk out your itinerary according to your budget.

Plan early

The earlier you start planning, the better. If you wish to visit Belize and its popular islands (called cayes) during the month of Christmas, Thanksgiving or New Year, book as early as possible. The sooner you contact a reliable travel agency, the better accommodation you are likely to get. The peak season to visit Belize is between the months of December to April. Therefore, contact your travel agency and book in advance for your Belize jungle vacations or Belize adventure tours to avoid the rush.


Edward Wilson is a well-known travel journalist based in Belize. He has written extensively on Belize jungle vacations and Belize adventure tours which are a tourist’s delight.

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26 September 2009

History of Travel & Tourism

2000 years Before Christ, in India and Mesopotamia

Travel for trade was an important feature since the beginning of civilisation. The port at Lothal was an important centre of trade between the Indus valley civilisation and the Sumerian civilisation.

600 BC and thereafter

The earliest form of leisure tourism can be traced as far back as the Babylonian and Egyptian empires. A museum of historic antiquities was open to the public in Babylon. The Egyptians held many religious festivals that attracted the devout and many people who thronged to cities to see famous works of arts and buildings.

In India, as elsewhere, kings travelled for empire building. The Brahmins and the common people travelled for religious purposes. Thousands of Brahmins and the common folk thronged Sarnath and Sravasti to be greeted by the inscrutable smile of the Enlightened One- the Buddha.

500 BC, the Greek civilisation

The Greek tourists travelled to sites of healing gods. The Greeks also enjoyed their religious festivals that increasingly became a pursuit of pleasure, and in particular, sport. Athens had become an important site for travellers visiting the major sights such as the Parthenon. Inns were established in large towns and seaports to provide for travellers' needs. Courtesans were the principal entertainment offered.


This era also saw the birth of travel writing. Herodotus was the worlds' first travel writer. Guidebooks also made their appearance in the fourth century covering destinations such as Athens, Sparta and Troy. Advertisements in the way of signs directing people to inns are also known in this period.

The Roman Empire

With no foreign borders between England and Syria, and with safe seas from piracy due to Roman patrols, the conditions favouring travel had arrived. First class roads coupled with staging inns (precursors of modern motels) promoted the growth of travel. Romans travelled to Sicily, Greece, Rhodes, Troy and Egypt. From 300 AD travel to the Holy Land also became very popular. The Romans introduced their guidebooks (itineraria), listing hotels with symbols to identify quality.

Second homes were built by the rich near Rome, occupied primarily during springtime social season. The most fashionable resorts were found around Bay of Naples. Naples attracted the retired and the intellectuals, Cumae attracted the fashionable while Baiae attracted the down market tourist, becoming noted for its rowdiness, drunkenness and all- night singing.

Travel and Tourism were to never attain a similar status until the modern times.

In the Middle Ages

Travel became difficult and dangerous as people travelled for business or for a sense of obligation and duty.

Adventurers sought fame and fortune through travel. The Europeans tried to discover a sea route to India for trade purposes and in this fashion discovered America and explored parts of Africa. Strolling players and minstrels made their living by performing as they travelled. Missionaries, saints, etc. travelled to spread the sacred word.

Leisure travel in India was introduced by the Mughals. The Mughal kings built luxurious palaces and enchanting gardens at places of natural and scenic beauty (for example Jehangir travelled to Kashmir drawn by its beauty.

Travel for empire building and pilgrimage was a regular feature.

The Grand Tour

From the early seventeenth century, a new form of tourism was developed as a direct outcome of the Renaissance. Under the reign of Elizabeth 1, young men seeking positions at court were encouraged to travel to continent to finish their education. Later, it became customary for education of gentleman to be completed by a 'Grand Tour' accompanied by a tutor and lasting for three or more years. While ostensibly educational, the pleasure seeking men travelled to enjoy life and culture of Paris, Venice or Florence. By the end of eighteenth century, the custom had become institutionalised in the gentry. Gradually pleasure travel displaced educational travel. The advent of Napoleonic wars inhibited travel for around 30 years and led to the decline of the custom of the Grand Tour.

The development of the spas

The spas grew in popularity in the seventeenth century in Britain and a little later in the European Continent as awareness about the therapeutic qualities of mineral water increased. Taking the cure in the spa rapidly acquired the nature of a status symbol. The resorts changed in character as pleasure became the motivation of visits. They became an important centre of social life for the high society.

In the nineteenth century they were gradually replaced by the seaside resort.

The sun, sand and sea resorts

The sea water became associated with health benefits. The earliest visitors therefore drank it and did not bathe in it. By the early eighteenth century, small fishing resorts sprung up in England for visitors who drank and immersed themselves in sea water. With the overcrowding of inland spas, the new sea side resorts grew in popularity. The introduction of steamboat services in 19th century introduced more resorts in the circuit. The seaside resort gradually became a social meeting point

Role of the industrial revolution in promoting travel in the west

The rapid urbanisation due to industrialisation led to mass immigration in cities. These people were lured into travel to escape their environment to places of natural beauty, often to the countryside they had come from change of routine from a physically and psychologically stressful jobs to a leisurely pace in countryside.

Highlights of travel in the nineteenth century

· Advent of railway initially catalysed business travel and later leisure travel. Gradually special trains were chartered to only take leisure travel to their destinations.

· Package tours organised by entrepreneurs such as Thomas Cook.

· The European countries indulged in a lot of business travel often to their colonies to buy raw material and sell finished goods.

· The invention of photography acted as a status-enhancing tool and promoted overseas travel.

· The formation of first hotel chains; pioneered by the railway companies who established great railway terminus hotels.

· Seaside resorts began to develop different images as for day-trippers, elite, for gambling.

· Other types of destinations-ski resorts, hill stations, mountaineering spots etc.

· The technological development in steamships promoted travel between North America and Europe.

· The Suez Canal opened direct sea routes to India and the Far East.

· The cult of the guidebook followed the development of photography.

Tourism in the Twentieth Century

The First World War gave first hand experience of countries and aroused a sense of curiosity about international travel among less well off sector for the first time. The large scale of migration to the US meant a lot of travel across the Atlantic. Private motoring began to encourage domestic travel in Europe and the west. The sea side resort became annual family holiday destination in Britain and increased in popularity in other countries of the west. Hotels proliferated in these destinations.

The birth of air travel and after

The wars increased interest in international travel. This interest was given the shape of mass tourism by the aviation industry. The surplus of aircrafts and growth of private airlines aided the expansion of air travel. The aircraft had become comfortable, faster and steadily cheaper for overseas travel. With the introduction of Boeing 707 jet in 1958, the age of air travel for the masses had arrived. The beginning of chartered flights boosted the package tour market and led to the establishment of organised mass tourism. The Boeing 747, a 400 seat craft, brought the cost of travel down sharply. The seaside resorts in the Mediterranean, North Africa and the Caribbean were the initial hot spots of mass tourism.

A corresponding growth in hotel industry led to the establishment of world-wide chains. Tourism also began to diversify as people began to flock alternative destinations in the 70s. Nepal and India received a throng of tourists lured by Hare Krishna movement and transcendental meditation. The beginning of individual travel in a significant volume only occurred in the 80s. Air travel also led to a continuous growth in business travel especially with the emergence of the MNCs.

Sarvajeet Chandra writes on issues that are usually brushed under the carpet, or are too everyday-ish for high street strategists. He writes on making strategic plan robust, how to execute strategy well and other tactical issues for everyday business success.

Occasionally he writes on insights and history of various indutries like travel, real estate, hospitality etc. Please visit his company website at http://sapphirez.co.in

Sarvajeet Chandra - EzineArticles Expert Author

Exclusive Travel Agency Vacations

With the flurry of online travel booking and Do-It-Yourself travel sites, many people have lost sight of the fact that a trip can easily be booked through a travel agency - and that there are benefits which can only be found through one of these agencies. It is important to think about the various deals that you can find only through a travel agency before you begin to plan your trip. Before you start to try to do it yourself, and before you spend too much money with online travel sites or Do-It-Yourself travel sites, think about using a travel agent.

The Best Deals

Many people believe that the best deals can be found by doing the booking and the arranging of their trip on their own. However, they are forgetting that this technique can lead additional fees and taxes which travel agents will not add. They also forget that travel agents are real people, which means that you can talk to him or her about your exact needs for the trip, including any special needs you have, and they can make sure that you are taken care of. Even if a particular company advertises the best deals, when it comes right down to it, the best deals are only found through travel agencies.

Package Deals

Even though many travel companies claim that they can get you package deals - such as airfare, hotel, and car rental, in reality most of these companies are just finding deals on these three things and then sticking them together in a package that looks appealing but may not be a “deal” at all. On the other hand, travel agencies really do have contracts or agreements in place where they work with corporations that are mutually beneficial. They can actually get you a better deal on car rentals if you stay in a certain hotel, or get a better deal on airfare if you are renting a car from the right company. These are not just individual purchases stuck together, like on the travel sites. They are actual connections which are made with the travel agency through various companies for flights, car rentals, and hotels. Therefore, when you do book a package deal with a travel agency, you are getting a better deal than you would get doing it yourself.

Tour Deals

Another thing that Do-It-Yourself travel does not afford you is the benefit of getting a tour deal that a travel agency could give you. If you want to travel abroad, for example, where your vacation may cross borders into several different countries, you might have considered planning your own tour. However, if you do this, you have to worry about each individual thing - travel from one place to another, lodging, and sightseeing in each area. If you do not want to worry about all of these details, you probably want to look for a good tour deal. The only place to get a good tour deal is through a travel agency. Through a travel agency, you will be able to book all of the components of your vacation. You can tell them where you would like to go, and then the travel agency can take care of all of your arrangements. They will book your flights, your travel between each place you are going, and all of the things that you will do when you are in each town or country. They will also reserve your hotels, all of the other types of accommodations you are going to need, and take care of any other things that come up.

Group Tours

It can be really hard to book your own travels online or through each individual company by yourself. However, it is harder if you are trying to book flights, accommodations, and sight seeing packages for lots of people. Travel agencies are still the only places that can help you book group tour deals. The agencies have contracts with bus companies, hotels, restaurants, and airlines so that they can truly get you better deals when it comes to travel for a lot of different people. You can talk to a travel agent about your specific needs when it comes to group travel, and they will take care of the entire booking process for you. This means that you can book a tour for your family, your company, or your fundraiser quite easily through a travel agency.

It does not matter which type of trip you are booking or where you would like to go. A travel agency can make sure that you get there quickly and easily, as well as affordably!

(ArticlesBase ID #626813)

Lisa Parker is a freelance writer who covers the travel industry, often writing about specific topics such as vacation destinations and travel deals offered by a travel agency.


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10 September 2009

Booking a Tour Through a Travel Consolidator

When you are ready to book your summer vacation, it is likely that you are going to choose either a travel agency or an online discount site. However, there is one option which may be ideal for you that you do not even know about and that is a travel consolidator.

Understanding Travel Consolidators

Basically a travel consolidator is a high-volume ticket broker. They tend to purchase a large number of tickets and then sell them to consumers for a lower price than most published fares. So by purchasing from a ticket consolidator you could potentially save a lot of money on travel and perhaps even on a tour in your chosen destination.

The reason that a travel consolidator can afford to sell tickets so cheaply is because when they purchase such a large number of tickets, they get a good discount. It is possible that some travel consolidators even have a contract with different airline companies because they purchase so many tickets form them.

However, when you look for information on travel consolidators, you will notice that they only tend to buy tickets for popular destinations. After all, they need to know that the large number of tickets that they purchase will actually sell, so they are not going to purchase tickets for an unknown location. Generally airlines will have more than one travel consolidator dealing with them. This is basically to ensure that the flights will be fully booked as there is often a worry that seats will be left empty on various flights. So if a consolidator can sell the tickets really cheaply then there is less chance that the flight will be left empty.

You may be wondering how travel consolidators make their money when they are selling the tickets so cheaply. Well because the discount that they get for purchasing a large number of tickets is quite significant, they can afford to sell the tickets really cheaply and still make a profit. In fact some travel consolidators even sell the tickets for ordinary published prices which mean that they make even more of a profit. They mainly sell to travel agencies and members of the public. Some travel consolidators even sell their tickets online too.

Overall if you can find a travel consolidator then you may well be able to save quite a lot of money on your next vacation. However there are different types of travel consolidators and some will be better than others. This means that you should look and see which travel consolidators have been reviewed on various comparison websites and see which ones sound the most reliable to go with.

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